One‑on‑one help tailored to your needs. A staff member will meet with you for focused assistance on computer basics, library digital services, research, or finding new books and authors.
Please allow 1–2 business days for a response. For immediate help, call 217‑483‑2713.
What We Can Help With
- Computer basics: email, internet skills, using the library catalog, downloading e‑books/audiobooks.
- Research support: guidance for genealogy, school, work, or personal projects.
- Reading recommendations: personalized suggestions based on your interests.
- Career resources: resume basics, job search tools, and referrals to local services.
What We Cannot Help With
- Medical, legal, or financial advice
- Troubleshooting or repairing personal devices
Appointment Details
- Available to individuals, organizations, and businesses
- Sessions last 30–60 minutes
- You may schedule additional sessions if needed
- We match you with the staff member best suited to your request
How to Make or Cancel an Appointment
- Submit the request form with as much detail as possible, or call 217‑483‑2713.
- We’ll confirm your appointment within 1–2 business days.
- To cancel, call the Adult Services Desk at 217‑483‑2713.